FAQ

Frequently asked questions

Everything you need to know about Kymora, how it works, and how we protect your data.

What is Kymora
Kymora is an AI assistant specialized in labour law and HR compliance in Luxembourg. It answers your questions based exclusively on official sources: Labour Code, Social Security Code, Luxembourg court decisions, recommendations from the ITM (Labour and Mines Inspectorate), Guichet.lu, CNAP, CAE, CCSS and other government bodies.

We continuously enrich our document base — applicable EU directives, sectoral collective agreements and other regulatory documents are being ingested. Kymora covers the essential Luxembourg legal corpus in labour law, social security and HR compliance.
No. Kymora is an informational assistance tool. It provides precise, sourced answers to guide you, but does not constitute legal advice. For complex or disputed situations, we recommend consulting a specialist lawyer or HR expert.
Kymora is aimed at HR professionals, company directors, payroll managers, in-house counsel, and employees who want to understand their rights. Anyone concerned by Luxembourg labour law can use it.
No. Kymora is built entirely in-house using open-source models that we select and calibrate on our own Luxembourg legal document base. Unlike ChatGPT, Kymora does not answer from the internet — it relies exclusively on official sources we compile and maintain. Kymora is neither a wrapper nor a copy: it is a purpose-built product for professional legal use.
Reliability & sources
All answers come from official sources only: Luxembourg Labour Code, Social Security Code, court decisions, recommendations from the ITM, Guichet.lu, CNAP, CAE, CCSS and other government bodies. Kymora does not use the internet to answer. This deliberate choice lets us control source quality and strongly limit hallucination risk — a common problem with generalist AI that draws from the web indiscriminately.
Yes. Our document base is updated daily to include new versions of legal texts, recent court decisions and Luxembourg regulatory changes. Some categories — such as sectoral collective agreements or certain EU directives — are still being integrated: sources are always cited in each answer so you can evaluate their scope.
Like any AI system, Kymora may occasionally produce an imprecise answer. That is why every answer cites its sources: you can verify the article or decision mentioned directly. For high-stakes situations, consult a legal professional.
Usage
Kymora understands and responds in French, English, German and Portuguese. You can ask your question in the language of your choice — Kymora adapts automatically.
Yes. Write your questions as you would to a colleague or advisor. Kymora understands everyday language and explains legal concepts clearly, with sources to back them up.
Everything related to labour law and HR compliance in Luxembourg: notice periods and contract termination, employment contracts (open-ended, fixed-term, temporary), leave and absences, working hours, minimum wage, social security and sick leave, collective agreements, dismissal and compensation, cross-border work, and much more.
Data & privacy
Kymora operates within the GDPR framework. Concretely: your data is hosted on our own servers, never sold or used for advertising, and you have an effective right of deletion from your account.

Regarding LLM transit: we use OpenRouter with Zero Data Retention (ZDR) enabled — at both account and API call level. This ensures requests are only routed to providers that do not store data (no logging, no training).

For businesses with strict compliance requirements, we recommend contacting us. For full details, see our privacy policy.
Absolutely not. Your questions are never used to train any AI model — neither ours nor any third party's.
Your data (account, conversations, history) is hosted on our own physical servers — machines we own, not rented cloud services. The LLM response transits via OpenRouter with ZDR enabled, without data retention.

As part of our ongoing sovereignty strategy, we are working to deploy our own LLM infrastructure on our servers. The goal is for the entire process — from question to answer — to run with no external dependency.

For full details, see our privacy policy.
API Integration
Yes. Kymora will have an API allowing you to integrate its capabilities directly into your internal tools — HRIS, intranet, enterprise chatbot, employee portal, etc. The API will return structured answers with cited sources, ready to display in your interface. Development is being finalized. To be notified at launch or discuss early access, see the Integration API page or contact us directly.
Account & access
You can ask a few questions without an account. For full access and saved conversations, creating an account is required — it is free and takes less than a minute.
Kymora is currently available free of charge. Plans tailored for professionals and businesses will be offered in the future.
Go to the My account page in the app — a deletion button is at the bottom of the page. The deletion is immediate and permanent. If you need assistance, contact us at [email protected].
Legal scope
Yes. Kymora is specialized in Luxembourg labour law and HR compliance. It does not cover other countries' legislation. This specialization is precisely what makes it precise and reliable within its scope.
Yes. The Luxembourg Social Security Code is part of our sources, including rules on sick leave, work accidents, maternity, retirement, family allowances, etc.
Not yet fully — and that is precisely why we are taking the time to do it right. Luxembourg has 26 sectoral collective agreements, each with its own scope, validity dates and specific provisions. Answering with the wrong collective agreement would be worse than not answering at all.

We are currently developing a dedicated module that will automatically identify the applicable collective agreement for your situation — sector, contract type, period — and provide an answer calibrated on the correct data. This feature will be available soon.

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